Heritage maintains a strong customer focus; in fact, the society prides itself on living out its “People first” philosophy. This is made easier with Capabiliti, as information on staff and training is consistent, accurate and takes less time to implement. Resource allocation is therefore more productive, enabling HBS to easily maintain the high levels of customer satisfaction, for which they are recognised.
With Capabiliti, many administrative steps for Heritage are automated. “We now have a system where we don’t have to centralise bookings. It’s an automated process. Capabiliti is easy to use, for everyone.” Heather says.
The Client View module in Capabiliti assists Heritage by providing an easy to use functionality that enables learners to search, register, request and pay for face-to-face or e-learning courses, as well as view their upcoming courses, training history, course evaluations and course tests.
“Capabiliti integrated very well into our workplace. We can import information from other files; it is then integrated to the Intranet and HR system, and is automatically updated” Heather said.
About Capabiliti
Capabiliti is a highly adaptable learning management system. Capabiliti is designed to facilitate the growth and management of Human Capital throughout an enterprise. The system is designed to centralise organisational learning, eliminate non-compliance risk and proactively respond to the changing business environment.
Capabiliti is produced by Intelledox Pty Ltd. Supporting more than 300 customers and 350,000 users, Intelledox was founded in 1991 and has offices in Sydney, Melbourne and Canberra, and in the UK, the USA and Asia.
For more information visit www.intelledox.com, www.capabiliti.com.au, http://presto.capabiliti.com.au
Interviews
Interviews with Intelledox CEO Phillip Williamson can be arranged upon request.
For further information contact:
Phil Jacobs
Chief Marketing Officer
phil.jacobs@intelledox.com
Tel: +61 (0)2 6280 6244
Mob: +61 (0)431 758 809